Login

Refund Policy

Effective Date: September 12, 2026

This Refund Policy applies to all subscriptions purchased through 3beeez.com Private Limited ("Company", "we", "our", or "us") at 3beeez.com. Payments are processed securely by Paddle, our merchant of record.

1. Free Trial Period

New customers receive a 15-day free trial. No payment is collected during the trial period.

  • If you cancel before the trial ends, you will not be charged and no refund is applicable.
  • Each website domain is eligible for one free trial only, regardless of the email address used. A domain that has previously had a 3Beeez subscription — even if cancelled during the trial — is not eligible for a second trial.
  • Returning domains are placed on a paid plan immediately upon registration with no trial period.

2. Paid Subscriptions and Refunds

You may request a full refund within 14 calendar days of any subscription payment, including your first payment after a free trial and subsequent monthly or annual renewal payments.

Refund requests made within this period are eligible regardless of service usage. No minimum outage duration or proof of a technical issue is required.

To request a refund, email us at support@3beeez.com with your account email and payment date, or visit Paddle's buyer support. Payments and refunds are handled by Paddle, our merchant of record.

Requests made after 14 days are handled under Paddle's Refund Policy and applicable consumer law. Nothing in this Policy limits your statutory rights.

Access to the refunded subscription ends when the refund is processed.

3. How to Request a Refund

Email us at support@3beeez.com with the subject line "Refund Request", your account email address, your registered website domain, and the approximate date of the charge. You can also contact Paddle's buyer support directly.

We aim to respond within 2 business days. Approved refunds are returned to your original payment method via Paddle and typically appear within 5–10 business days depending on your card issuer.

4. Chargebacks

We ask that you contact us before initiating a chargeback with your bank or card issuer. Most billing issues can be resolved quickly by email. Initiating a chargeback without first contacting us may result in immediate suspension of your account.

5. Changes to This Policy

We may update this Refund Policy from time to time. The Policy in effect at the time a payment was made governs that payment. Updated policies apply to payments made after the date shown above.

6. Contact Us

For refund requests or billing questions:

3beeez.com Private Limited
India
Email: support@3beeez.com
Website: 3beeez.com